Version: 2026-11-01.1 · Effective 1 November 2026
The operator
Bee Guardian is operated by DESERT HORIZON TRADING - L.L.C - S.P.C, a limited liability company (sole proprietorship company), Abu Dhabi, United Arab Emirates. Economic licence CN-5454627; licensing authority: Abu Dhabi Registration Authority (ADRA), Abu Dhabi Department of Economic Development. Correspondence address: Office 310, Freej Al Qbeesat St, AL 9, Al Danah, Abu Dhabi 22204, UAE. Email: info@deserthorizon.ae; telephone: +971 50 299 0780. Website: beeguardian.deserthorizon.ae.
Acceptance and records
These public terms are an offer to create and use the relevant free Bee Guardian account. By actively ticking the acceptance checkbox and submitting registration, you accept this version. The checkbox is not preselected. We retain your account identifier, account type, acceptance time in UTC, chosen language, document version, complete document snapshot and SHA-256 hash. You may request a copy. The privacy notice explains personal-data processing. This acceptance is not a qualified digital signature and is not, by itself, a purchase or an equipment handover.
Account responsibilities
Provide accurate information and maintain the security of your login. The account holder must have legal capacity to enter this agreement; a person acting for an organisation must be authorised to represent it. Notify us of unauthorised access. Do not impersonate another person, interfere with the platform or use private hive feeds or records without permission. Children may explore educational material under adult supervision; an authorised adult must hold the contractual account.
Applications and activation
Beekeepers from all countries may apply. Registration creates a partner account and an application for review, not automatic approval or authority to represent Bee Guardian. Activation requires country-specific checks, a separately signed care and hosting agreement, an agreed commercial schedule, equipment handover, deposit receipt and successful installation tests. Do not advertise your apiary as an approved Bee Guardian location before written approval.
Mandatory equipment, ownership and rental
Connected Bee Guardian equipment is mandatory for approved partner hives: cameras, hive scales, temperature and humidity sensors, and the agreed power and communication components. Equipment remains our property. Before dispatch, the signed schedule must list components and serial numbers, replacement values, refundable deposit, monthly rent, currency, taxes, start and end dates, shipping, installation, maintenance and return responsibilities. Registration itself creates no deposit or rent invoice. The refundable deposit is held as security, not treated as revenue or prepaid rental.
Hive care and incident reporting
After activation, maintain the agreed hive and colony identifiers; perform inspections, feeding where needed, pest and disease management and cleaning under a documented local care plan and applicable veterinary rules. Keep accurate dated care records. Preserve necessary colony food reserves. Never substitute, transfer, move, merge or sell an allocated hive or colony without prior written approval, except urgent action necessary for welfare or legal compliance, which must be documented and reported without undue delay. Report colony loss, suspected disease, contamination, theft, equipment faults and camera outages promptly through the partner account and contact channel. The signed service plan must specify measurable inspection frequencies, escalation deadlines and response times before activation.
Installation, camera privacy and access
Install, calibrate and operate the supplied equipment according to the approved installation plan. Do not disable, obscure, tamper with, sell or pledge it. Permit agreed maintenance access. Cameras must be aimed at the agreed hive areas; obtain necessary permissions and notices for workers and visitors, avoid unnecessary filming of people and do not publish private streams or access credentials. Exact locations and private feeds must not be exposed on public pages.
Harvest, packaging and unique QR codes
Keep harvest from each allocated hive identifiable and separated; mixing requires prior approval and full traceability. Do not replace it with honey from another source or alter records. Record hive and batch IDs, harvest start and end, extraction and packing times with time zone, accepted mass, jar count and net jar mass. Use approved food-safe packaging and labels compliant with destination law and Bee Guardian standards. Request unique jar QR codes in the partner account; print only approved issued codes, assign one code to each jar, do not duplicate or reuse codes, and do not dispatch an unapproved or recalled batch. Cooperate with sampling, audits and recalls.
Care payments and the commercial schedule
Care compensation, harvest allocation, monthly rent and taxes are separate items. All amounts, due dates and any authorised set-off must be agreed in the signed commercial schedule; no example tariff or projected honey price becomes binding by registration. The schedule must define what marketable harvest is supplied and preserve food reserves for the colony. You remain responsible for local permissions, qualified personnel, hygiene and compliance applicable to your activity. Bee Guardian approval is not a government permit.
Termination, return and refundable deposit
You may withdraw an unapproved application without rental charges. After activation, notice periods and rental termination dates follow the signed agreement. Arrange safe continuity of hive care and return all company equipment with a documented handover. The deposit is refundable after return and reconciliation under the agreed timetable. Any deduction must have a contractual and lawful basis, be itemised and supported by evidence; ordinary wear must be distinguished from damage. There is no automatic forfeiture of the entire deposit. Disputed amounts and the undisputed refundable balance must be handled separately under the agreement and applicable law.
Suspension and changes
We may restrict account access where reasonably necessary to protect security, prevent fraud or respond to a material breach. Where practicable we will explain the reason and allow correction. Restriction does not extinguish ownership, accrued payment obligations or lawful refund rights. Material changes to these terms require a new version and fresh acceptance for the affected new obligations; we will not retrospectively rewrite your stored acceptance.
Applicable law and mandatory rights
These account terms are governed by applicable UAE law. Mandatory consumer, privacy, food-safety and local operating rules remain applicable; nothing here excludes a right or liability that cannot lawfully be excluded. A separate order or partnership agreement must specify the competent dispute forum consistently with mandatory law. Contact us first to seek a resolution, without restricting your right to approach a competent authority or court. English and Arabic versions are published together; any discrepancy must be resolved consistently with applicable law and mandatory Arabic-language requirements.
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